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FUTURE TRENDS: 5 Ways Technology Will Change Business in 2017 / Jeffrey Nelson / DECEMBER 9, 2016

Can society keep pace with technology? New advances in ‘smart tech’ are radically changing the relationship between customer and business. Here are some important trends to keep an eye on…

You can get all your work done before you step into the office. Or perhaps accurately predict customer preferences and wants. Someday it will be possible to stay ahead of the competition without actually doing anything. How? Smart Technology.

2017 is going to be another year of breakthrough technology that will introduce new dimensions of efficiency, customer satisfaction and enhanced global presence, even for small firms. The impact of technology on business has been larger than anyone would’ve expected. And those who didn’t see it coming are now out of business. Who would’ve thought companies like Kodak and Blockbuster would be out of business, or Nokia phones will no longer dominate the market.

That’s what happens when change comes.

These are five major areas of IT developments we believe will change the face of big and small business next year…

1. Artificial Intelligence and Machine Learning

Over the next 365 days, businesses are expected to spend $3.5 trillion on IT services globally, according to research firm Gartner. A good chunk of that will be going towards AI and ML.

A popular theme of futuristic Sci-fi movies has become reality. 2016 saw increased adoption and investments into AI by the world’s leading technology companies. Google and Microsoft applied it to cloud computing, but 2017 will see increased applications in fields such as travel, medicine, banking and HR.


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